Résidanté – Privacy Policy

Last Updated:

December 20, 2025

Effective Date:

December 20, 2025

This Privacy Policy explains how Résidanté, a copyrighted digital product owned and operated by Alternative Control Labs FZC (“we,” “our,” “us”), collects, uses, stores, and protects personal data when you access or use the Résidanté platform (the “Platform”).

By using the Platform, you consent to the practices described in this Policy.

1. Who We Are

Résidanté is a digital property marketing and discovery platform.

It is not a brokerage, not a transaction platform, and does not process payments.

All data operations are managed by Alternative Control Labs FZC, registered in the United Arab Emirates.

For privacy-related inquiries:

📧 hello@altctrl.ai

2. Information We Collect

We collect information necessary to operate the Platform effectively.

2.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Company or agency details
  • Property listing information
  • Messages or inquiries submitted through the Platform

2.2 Information Collected Automatically

  • IP address
  • Device type and browser
  • Usage data (pages viewed, interactions, timestamps)
  • Log and diagnostic data

2.3 Third-Party Sources

Where permitted, data may be received from:

  • Advertisers or listing providers
  • Integrated communication tools
  • Publicly available property data sources

3. How We Use Your Data

We use personal data to:

  • Operate and maintain the Platform
  • Display property listings and related content
  • Facilitate inquiries and communication between users
  • Improve AI-driven features and platform performance
  • Monitor security, prevent fraud, and ensure compliance
  • Meet legal and regulatory obligations

We do not use your data for unrelated purposes.

4. AI & Automated Processing

4.1 Résidanté uses AI systems to:

  • Assist with content presentation
  • Enable conversational features
  • Analyze platform usage and performance

4.2 No Automated Decision-Making with Legal Effect

AI outputs do not make binding decisions, approvals, or eligibility determinations.

4.3 Human Oversight

AI-generated responses are assistive and informational only. Users must independently verify all information.

5. Legal Basis for Processing

Depending on jurisdiction, data is processed based on:

  • User consent
  • Contractual necessity (platform functionality)
  • Legitimate business interests
  • Legal or regulatory obligations

6. Data Sharing & Disclosure

We do not sell personal data.

Data may be shared only with:

  • Service providers supporting platform operations (hosting, security, analytics)
  • Legal or regulatory authorities when required by law
  • Other users, strictly as part of platform functionality (e.g., inquiries to advertisers)

All third parties are required to maintain appropriate data protection standards.

7. International Data Transfers

Data may be processed or stored outside your country of residence, including in the UAE or other jurisdictions with appropriate safeguards.

Where required, we apply contractual and technical protections to ensure lawful transfers.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Platform
  • Meet legal, regulatory, or compliance requirements
  • Resolve disputes or enforce policies

Data may be anonymized for analytics and system improvement.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Object to certain processing
  • Request data portability

Requests can be submitted to hello@altctrl.ai. We respond within legally required timeframes.

10. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable core platform functionality
  • Analyze traffic and usage patterns
  • Improve user experience

You can manage cookie preferences through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Access controls
  • Encryption in transit and at rest
  • Role-based access restrictions

No system is immune to risk, but we take security seriously.

12. Children’s Privacy

The Platform is not intended for individuals under 18.

We do not knowingly collect data from minors.

13. Third-Party Links

The Platform may contain links to third-party websites or services.

We are not responsible for their privacy practices.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated Policy.

15. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, without prejudice to mandatory local data protection rights.

16. Contact

For privacy, data protection, or AI-related inquiries:

📧 hello@altctrl.ai